Privacy Policy

1. Who We Are

Délices Kitchen is a catering and food delivery business based in Washington State. We operate the website at deliceskitchen.com. When you use our website or place an order, we collect certain personal information. This policy explains what we collect, why we collect it, and how we use it.

2. What We Collect

• —Account information: Name, email address, and password when you create an account.
• —Order information: Delivery address, phone number, and items ordered when you place a food order.
• —Booking information: Event details, guest count, venue, and special requests when you submit a catering inquiry.
• —Payment information: Payments are processed securely by Stripe. We never see or store your full card number.
• —Contact messages: Your name, email, phone, and message when you use our contact form.
• —Usage data: Pages visited, browser type, and device type, collected automatically to improve the site.

3. How We Use Your Information

• —Process and fulfill your food orders and catering bookings.
• —Send order confirmations, booking updates, and transactional emails.
• —Respond to your messages and customer support requests.
• —Improve our website, menu, and services.
• —Send you promotional offers only if you have opted in.

4. Sharing Your Information

We do not sell your personal information. We share it only with the following trusted third parties to operate our service:

• —Stripe: Payment processing. Subject to Stripe's Privacy Policy.
• —Resend: Transactional email delivery.
• —Google Maps: Address autocomplete for delivery orders.
• —Vercel: Website hosting and infrastructure.

5. SMS / Text Messaging

If you provide your phone number when placing an order, creating an account, or booking catering, you may receive transactional SMS text messages from Délices Kitchen — such as order confirmations, delivery status updates, and booking confirmations. These messages are not marketing or promotional.

• —Mobile opt-in information and your phone number are never shared or sold to third parties or affiliates for marketing purposes.
• —Message frequency varies based on your order and booking activity — typically a few messages per order.
• —Message and data rates may apply.
• —You can opt out of text messages at any time by replying STOP. Reply HELP for help.

6. Data Retention

We keep your account information for as long as your account is active. Order and booking records are retained for up to 3 years for business and legal purposes. You may request deletion of your account at any time by contacting us.

7. Your Rights

You have the right to:

• —Access the personal information we hold about you.
• —Request correction of inaccurate information.
• —Request deletion of your account and personal data.
• —Opt out of marketing emails at any time using the unsubscribe link.

8. Cookies

We use essential cookies to keep you logged in and maintain your shopping cart. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, but some features may not work correctly.

9. Security

We protect your data using industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and secure payment processing via Stripe. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your information.

10. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

11. Contact Us

If you have questions about this policy or want to exercise your rights, please contact us.